50 in Samsung Plasma with now three black horizontal lines
by dag19 - 2/2/13 11:32 AM
I bought a 50 in Samsung HD Plasma about 2 1/2 years ago with an extended warranty . It started developing black horizontal lines across the picture The first one developed we called Samsung customer service. We spent about 45 minutes on the phone with them, with no result. There suggestion was to call an authorized Samsung repair number. Meaning we would have to pay all the cost. Who buys a product for over a thousand dollars and expects it to go bad after only two years. I will never buy another Samsung product in my life. We always purchased Sonys in the past and for some reason we decided to give Samsung a try. Sony always stands by their products.