Samsung forum: BD-P3600 Netflix streaming problem. Any suggestions?

by: dtlove January 31, 2013 12:31 PM PST

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BD-P3600 Netflix streaming problem. Any suggestions?

by dtlove - 1/31/13 12:31 PM

Starting about a week ago Netflix HD movies will no longer download and play over my Samsung BD-P3600. Even when I set the quality level to the lowest level at Netflix, HD movies won't play. At higher quality settings, no movies will stream....they just time out and I get the Netflix message to select another title. Connected to the same TV, and using the same network, is a Wii console which will play all Netflix movies, even at the "best" quality setting at Netflix. Also, all movies will play on my iPad. Have tired resetting the Blu-Ray player, deactivating and reactivating the Netflix account, and even setting up another Netflix account, but nothing works, I am on the most recent firmware release and have tried to re-install it, but the player just says it is on the latest release (2.22). Have talked to Samsung support at least six times and no one can resolve this. They say it is not a player problem since some videos will play at the lower resolution setting. I recently migrated from a 6.0 Mb DSL to a 12.0 Mb UVerse internet link. so bandwidth should not be a problem. The move to UVerse was around Jan7th, and I think everything worked OK until about Jan 17th. Any suggestions from anyone?

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