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Samsung forum: Samsung S650 series TV drops picture/sound stays on

by: pasta386 January 25, 2013 12:45 PM PST

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Samsung S650 series TV drops picture/sound stays on

by pasta386 - 1/25/13 12:45 PM

Hello,

I have a Series 650(LN55B65OT1FXZA) Samsung TV and a few minutes after I turn it on, the picture goes black but the sound stays on. Any ideas on what would cause this?

Thanks in advance!


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I think it need repair. Link about.

by R. Proffitt Moderator - 1/25/13 2:13 PM

In Reply to: Samsung S650 series TV drops picture/sound stays on by pasta386

http://www.samsungparts.com/Products/Parts_and_Accessories/LN55B650T1FXZA/Default.aspx shows a service manual for your TV tech to check out the diagnostic flowchart.
Bob


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Re: Samsung S650 series TV drops picture/sound stays on

by Samsung_HD_Tech Samsung staff - 1/28/13 12:19 PM

In Reply to: Samsung S650 series TV drops picture/sound stays on by pasta386

Hi pasta386,

I'm very sorry for any inconvenience this may have caused you. I'm going to agree with Bob. Unfortunately, this sounds like it may need servicing. Here's the thread where you can get details on setting that up: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

Regards,
HD Tech


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