Samsung LED TV no-picture problem (Model: UN55C8000XFXZA)
by nviren - 1/19/13 7:08 PM
My Samsung 3D Smart LED TV (Model UN55C8000XFXZA) ran into a problem yesterday. I am looking for a solution or best course of action to take.
Here are the symptoms:
1) I plug the power in, the stand-by light comes on.
2) I press the power button on TV (by hand), the bezel light comes on, the stand-by light blinks for 5 times and then stops blinking. The picture does not come on.
3) I press MENU on the control panel, the stand-by light flickers few times but nothing else happens. No picture still. I press any other button, I get the same thing: light flickers but nothing happens.
4) Same response for similar actions from remote.
I have checked the power / signal cables etc infinite number of times.
Please let me know if you have any advice on resolving this issue.
For an expensive and top-of-the-line TV like this one and from the brand like Samsung I did not expect the TV to have any kind of problems. Now I also need to make a decision on whether to keep or return another Samsung Smart TV I bought on ThanksGiving day!