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Samsung forum: Problems with Samsung PS50C91HD

by: artytan January 18, 2013 6:22 PM PST

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Problems with Samsung PS50C91HD

by artytan - 1/18/13 6:22 PM

My TV just went out while I was watching. Anyone have a similar experience? Both picture and sound just went off while I was watching. Turned it off and back on again but no joy. The screen is just black, no pixels are powered on. Would appreciate anyone's advice. Did you try and have it repaired and if so, what was wrong with it? I'm guessing a board but who knows which one. Appreciate any help.


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Re: Problems with Samsung PS50C91HD

by Samsung_HD_Tech Samsung staff - 1/21/13 12:56 PM

In Reply to: Problems with Samsung PS50C91HD by artytan

Hi artytan,

Thanks for your message. But just so you know, I support US products and customers. And from what I can tell, this model is for Australia. (Correct me if I'm wrong.) So if you want the most accurate information, here's the Samsung Australia portal for support on that product: http://www.samsung.com/au/support/model/PS50C91HDX/XSA

Hope this helps you!

Regards,
HD Tech


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