Yes, I get your point, but then - this isn't rocket science, either.
I don't care who's fault it is - Samsung or Netflix - but the entire APP suite requires the use of alphanumeric characters
First, Samsung's virtual keyboard is terrible even by VK standards.
Second, the stupid thing has THREE USB PORTS and you're telling me that the brain trust that is Netflix (or samsung) NEVER THOUGHT that people would attempt to connect a keyboard so they could key in keyboard characters???
My Iphone has a workable keyboard and the Google App for the Iphone understands the Iphone keyboard as do all the other 10 apps I have installed.
My Linux box has an alpha keyboard - and every application on my linux box understands characters typed on that one keyboard through the one driver.
The explanation given by Samsung leads me to believe that the Netflx app got loaded when a truck carrying Samsung TV's accidentally collided with a truck filled with Netflix software
Most people who read the box would assume that an "Internet ready Smart TV with 3 USB ports" meant that the unit understood USB the two most common USB peripherals in the world.
I would have been better off (and $200 richer) to have purchased an LG TV and an Apple TV converter.
Samsung is all excuses.
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