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Samsung forum: Intelli-studio help

by: jennNd25 January 17, 2013 12:35 PM PST

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Intelli-studio help

by jennNd25 - 1/17/13 12:35 PM

Whenever I open intelli-studio a message comes up saying: "intelli-studio has encountered a problem and needs to close" so I'm not able to upload any pictures. I've uninstalled then re-installed a couple times and the same thing comes up each time.


I use windows XP
I'm using a Samsung WB150F


Thanks


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Clarification request: XP? Rarely supported.

by R. Proffitt Moderator - 1/17/13 12:40 PM

In Reply to: Intelli-studio help by jennNd25

Since I have only your word on this, I can write that I would not expect this to work on "XP". XP is now up to "XP SP3" and there are many reasons for this to happen. Try it on another PC that is up to date.
Bob


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works on old one with same running system

by jennNd25 - 1/17/13 4:37 PM

In Reply to: XP? Rarely supported. by R. Proffitt Moderator

I've downloaded it to my other PC that is also has XP and its older than the other one. And it workks fine on that one


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Then you look for what's different.

by R. Proffitt Moderator - 1/17/13 5:10 PM

In Reply to: works on old one with same running system by jennNd25

I'm encountering a lot of issues with damaged OSes. Even a post over the Dell forum is slamming Dell because they didn't know McAffee was causing their problems. You have a working system and one that does not. But I understand that folk don't want to know that XP, SP1, 2, 3 matters. That's why the PC support industry is doing so well.
Bob


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