Samsung forum: How to transfer files from Samsung S2 3.0 to computer

by: LilliePillie January 14, 2013 4:31 AM PST

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How to transfer files from Samsung S2 3.0 to computer

by LilliePillie - 1/14/13 4:31 AM

I use a Samsung S2 3.0 to record tv shows from my Samsung 46" Smart TV. It was a "plug and play" installation requiring no software. It works very well and all functions are controlled by the TV remote.
My question/problem is; I want to transfer some of these files to a computer (preferably MacBook Pro but I have PC access as well) but neither of these platforms recognise the files.
The PC recognises the drive but not any content requests that formatting take place; the Mac at first displays a popup that says it can't read the drive but has an initialise button which, when pressed, displays a Disk Utility screen with various, mostly greyed-out "fix" options and the drive icon in the left hand pane. But it won't reveal or let me open any files.
How might I retrieve these tv show files (the only files on the drive) so I can edit and use in other media?
Thanks.

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