I have been currently working in the A/V industry for a home automation company for the last 5 years. In the last couple of years we have installed hundreds of these smart devices, Samsung, LG, Sony, etc.
Prior to that I have been in the computer industry for 20 years, building and fixing, computers creating wired & wireless networks, etc.
I understand these appliances have limited computing power, ram, etc, and understand the limitations therein, however, my point is that if a product is designed to offer certain options and features, and being sold and presented that way, the company is setting consumers expectations.
Average consumers don't know anything about their network, routers, and the like. The small percentage of people that do know, may have locked down their router, forgot about it and they are the ones that need to address issues mentioned above, but that is a very small percentage of people.
A 50 year old man who buys a Blu-Ray for streaming apps, expects it to work as advertised without the troubles most people have been experiencing. Yes albeit, slower than a computer, but it should work!! He should not need to worry or be concerned with firewalls, DMZ, etc.
I don't believe in this instance the product is the problem, it is the back end infrastructure supporting it.
These are Internet appliances. If you purchase a Internet radio, you put it on your network and it typically just works... As should the Blu-Ray devices, or TV's or what have you. If a person is required to manipulate their firewall in their router, than then product is flawed in it's design, plain and simple. The communication through the router should not be treated any differently than any other network device.
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