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Samsung forum: samsung bd-e5700za wont play new bluerays

by: alansoldcadets January 5, 2013 8:30 PM PST

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samsung bd-e5700za wont play new bluerays

by alansoldcadets - 1/5/13 8:30 PM

i have tried the dark knight rises andthe watch all current movies.it is a new player and will only play sound,firmware up to date.will play dvds fine.any fix


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Re: samsung bd-e5700za wont play new bluerays

by Samsung_HD_Tech Samsung staff - 1/8/13 8:53 AM

In Reply to: samsung bd-e5700za wont play new bluerays by alansoldcadets

Hi alansoldcadets,

I'm very sorry to hear that has happened, and I apologize for any inconvenience this may have caused you. Could you please let me know the complete model code for the TV this is connected to? Also, how are these two devices connected?

HD Tech


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