by: Basher32 January 2, 2013 4:00 PM PST
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Total posts: 6 (Showing page 1 of 1)
I've had good luck by taking it back to the store.
by R. Proffitt 
- 1/2/13 4:05 PM
In Reply to: Two stuck pixels off the bat on my brand new monitor by Basher32
And if that fails I move to the credit card call. Works for me.
Bob
I sent them an email...
by Basher32 - 1/2/13 4:24 PM
In Reply to: I've had good luck by taking it back to the store. by R. Proffitt
I sent an email 2 days ago asking if I was legible for replacement, and I have yet to receive a reply
Thanks,
Andre
That's a method I found never to work.
by R. Proffitt - 1/3/13 9:01 AM
In Reply to: I sent them an email... by Basher32
Good luck on that email.
Well, nothing still
by Basher32 - 1/4/13 5:18 PM
In Reply to: That's a method I found never to work. by R. Proffitt
I haven't received a reply. I won't be dealing with that store again, nor samsung.
Re: Well, nothing still
by Samsung_HD_Tech 
- 1/7/13 4:58 PM
In Reply to: Well, nothing still by Basher32
Hi Basher32,
Normally, I would have offered this sooner, but it seemed like you've been taken care. Since you're still waiting, you can contact us for a warranty claim. Here's the thread where you can get details on setting that up: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/
Regards,
HD Tech
Online Brand Ambassador
- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET
Total posts: 6 (Showing page 1 of 1)
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