New 8000 Series Samsung TV Apps/Smart Hub Don't Work
by EmilyChatelet - 12/26/12 3:32 AM
I need some direction.TV is less than 2 months old.
I've updated firmware and software, yet find that when I use the remote apps often don't load, if at all.
Amazon Instant Videos loads only 2 out of 10 times when remote is pressed. Some videos do not load at all. Smart Hub app is linked to Amazon Prime account.
YouTube has never worked.
Neither has Pandora.
Very computer savvy. High-speed internet/fast connection, TV connected via ethernet cable (have tested and replaced cable to eliminate it as a possibility).
Errors happen when TV is the only draw on the connection.
Are the apps the issue?
Are the networks supporting the apps the issues
Is the remote not working well?
What can be done?
Why are things working so poorly on a $3000 TV?
Please offer some credible insight. I've spent hours with off-shore Samsung tech that provided no information whatsoever, in fact, Samsung USA was dismayed when their heard what their offshore tech was saying.
So, let's get going on getting what I paid for in my fancy television. Thanks.