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Samsung forum: TRANSFORMERS & AVENGERS 3D DONT WORK WITH SAMSUNG 3D BLUERA

by: gamebuster77 December 14, 2012 3:44 AM PST

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TRANSFORMERS & AVENGERS 3D DONT WORK WITH SAMSUNG 3D BLUERA

by gamebuster77 - 12/14/12 3:44 AM

BOUGHT A NEW 64" 3D TV AND 3D BLUERAY PLAYER BOTH SAMSUNG PAID 3,000 AND IT DON'T PLAY THE TWO BEST 3D MOVIES OUT THERE ALL I GET IS A BLUE SCREEN TELLING ME ABOUT FIRMWARE, CALLED SAMSUNG TALKED FOR HOURS GOT NOWHERE, THEY DONT HAVE A CLUE AND TOLD ME IT WILL TAKE MONTHS BEFORE THEY GET TO IT. WHAT A JOKE.


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Re: doesn't work

by Kees_B Moderator - 12/14/12 3:46 AM

In Reply to: TRANSFORMERS & AVENGERS 3D DONT WORK WITH SAMSUNG 3D BLUERA by gamebuster77

Then return the player and exchange it for one that does work. Seems easy.

Kees


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Did that Twice wanted a dvd player to match the tv

by gamebuster77 - 12/14/12 4:06 AM

In Reply to: Re: doesn't work by Kees_B Moderator

guess I have to buy another brand dvd player, poor service from samsung they acted like they don't care, makes me worry that I bought the wrong brand tv after reading some of these post here


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Re: TRANSFORMERS & AVENGERS 3D DONT WORK WITH SAMSUNG 3D

by Samsung_HD_Tech Samsung staff - 12/14/12 7:05 AM

In Reply to: TRANSFORMERS & AVENGERS 3D DONT WORK WITH SAMSUNG 3D BLUERA by gamebuster77

Hi gamebuster77,

What are the complete model codes for these devices? Also, have you tried a firmware update yet?

HD Tech


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I see you saw the word FIRMWARE.

by R. Proffitt Moderator - 12/14/12 9:18 AM

In Reply to: TRANSFORMERS & AVENGERS 3D DONT WORK WITH SAMSUNG 3D BLUERA by gamebuster77

Answer the rep's questions and let's hope it's just out of date firmware again.


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