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Samsung forum: 58" Samsung plasma problems

by: Mrsamsr December 10, 2012 2:55 PM PST

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58" Samsung plasma problems

by Mrsamsr - 12/10/12 2:55 PM

My 58" Samsung plasma cycles off and on when cold(left off over night). When it is trying to come on the remote doesnot work. The picture is totally distorted. After it cycles off and on (3 or 4 times) the picture comes on and it works perfectly until it is turned off for the overnight .


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Answer Best answer as chosen by user Mrsamsr

Please unplug it till it's fixed.

by R. Proffitt Moderator - 12/10/12 3:04 PM

In Reply to: 58" Samsung plasma problems by Mrsamsr

I can't offer a diagnosis but you need to remove it from power till they can fix this issue. To hurry things along, always post model numbers.
Bob


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Samsung 58"

by Mrsamsr - 12/10/12 6:48 PM

In Reply to: Please unplug it till it's fixed. by R. Proffitt Moderator

Model pn58a550s1f. Sorry about not giving enough information.


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Seems to not one I find with google. Just one hit.

by R. Proffitt Moderator - 12/11/12 8:39 AM

In Reply to: Samsung 58" by Mrsamsr

http://www.ifixit.com/Answers/View/77669/Where+can+I+find+this+thermistor

This does not mean it's that. But I thought I'd share it since they tell what board it was on and clicking. This is NOT a way to diagnose it. For that we need the service manual and some time in the field.
Bob


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TypO! Dropped the "be" in Seems to not be one.

by R. Proffitt Moderator - 12/11/12 9:36 AM

In Reply to: Seems to not one I find with google. Just one hit. by R. Proffitt Moderator

Sorry.


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Re: 58" Samsung plasma problems

by Samsung_HD_Tech Samsung staff - 12/11/12 8:38 AM

In Reply to: 58" Samsung plasma problems by Mrsamsr

Hi Mrsamsr,

Very sorry to hear about this. The only troubleshooting solution we have at this time is this: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=411563&modelname=PN58A550S1F

After that, if the issue doesn't stop, it'll need servicing. Here's the thread where you can get details on setting that up: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

HD Tech


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