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Samsung forum: Picture color for led 1080p 120hz

by: deanero5 December 9, 2012 8:29 AM PST

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Picture color for led 1080p 120hz

by deanero5 - 12/9/12 8:29 AM

I have a Samsung 46" Class / 1080p / 120Hz/ LED-LCD HDTV. model number 46d6000sf.

the color on my picture is different on the right side of the screen than it is on the left. The color is warmer on the right side compared to the left. It's very noticiable when there are two people on the screen. the skin tone is more natural and warmer for the person on the right. The person on the left has very cold skin tone.

how can i fix this?


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You need to add more detail.

by R. Proffitt Moderator - 12/9/12 10:12 AM

In Reply to: Picture color for led 1080p 120hz by deanero5

If this is new you take it back as unacceptable to you. If it's an old model I see this as the LCD ages. About 5 years or if the Sun hits the LCD I've seen it and the fix is to replace the LCD.
Bob


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Re: Picture color for led 1080p 120hz

by Samsung_HD_Tech Samsung staff - 12/10/12 1:49 PM

In Reply to: Picture color for led 1080p 120hz by deanero5

Hi deanero5,

I'm very sorry for any inconvenience this may have caused you. Unfortunately, this sounds like it may need servicing. Here's the thread where you can get details on setting that up: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

Regards,
HD Tech


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