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Samsung forum: Samsung LED TV suddenly no sound from any input

by: markinkent December 8, 2012 5:31 AM PST

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Samsung LED TV suddenly no sound from any input

by markinkent - 12/8/12 5:31 AM

I have Samsung 37 LED TV (UE37C6000RKXXU) and all of a sudden no sound from any input device (Virgin TIVO, DVD, Wii or even play a movie clip via USB stick). It worked fine and is now JUST outside the warranty period. I have nothing on headphone output either.

Any suggestions ? Searching the internet this seems to be a common problem.


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Further information on the above

by markinkent - 12/8/12 5:37 AM

In Reply to: Samsung LED TV suddenly no sound from any input by markinkent

Just to clarify I have confirmed that the settings are not set to external speakers.


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Quick, do this!

by R. Proffitt Moderator - 12/8/12 8:37 AM

In Reply to: Samsung LED TV suddenly no sound from any input by markinkent

In the USA you usually get 3 more months warranty if you register a HDTV. I don't see if you tried that.
Bob


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Re: Samsung LED TV suddenly no sound from any input

by Samsung_HD_Tech Samsung staff - 12/10/12 12:06 PM

In Reply to: Samsung LED TV suddenly no sound from any input by markinkent

Hi markinkent,

Thanks for your message. But just so you know: if you want Samsung support, I support US products and customers. And from what I can tell, this model is for Netherlands. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung Netherlands portal for support on that product: http://www.samsung.com/nl/support/model/UE37C6000RWXXN

Hope this helps you!

Regards,
HD Tech


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