Ad: Manage updates with the Download App

Samsung forum: Movies

by: oneessense December 7, 2012 2:46 AM PST

Like this

0 people like this thread

Staff pick

Movies

by oneessense - 12/7/12 2:46 AM

I have a brand new Galaxy Note 2. I am having a problem downloading movies from Samsung's media hub. After being able to watch the movie initially, it locks it out. I keep getting an error message and a lock symbol next to the name of the movie. Is anyone else having the same problem? I am getting this with all of my purchased movies. Thank you.


Reply
Report offensive post
Email to friend

Re: movies

by Kees_B Moderator - 12/7/12 2:54 AM

In Reply to: Movies by oneessense

That's an interesting question. What did you purchase? The movie, or the right to view it once? Or the right to view it the next 24 or 48 hours? If one of the last two options, you only rented them.

Only YOU know what you bought or rented and where you bought or rented it.But you didn't tell.

Kees


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Response

by oneessense - 12/7/12 3:09 AM

In Reply to: Re: movies by Kees_B Moderator

I am sorry that I didn't mention it. I purchased the movie. I just thought people would know that I bought the movie because I think I am intelligent enough happy to know that if I rented, then it would no longer appear after time. happy and I would not have posted. happy Thanks Kees.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

In the USA call 1800SAMSUNG

by R. Proffitt Moderator - 12/7/12 9:13 AM

In Reply to: Movies by oneessense

And ask about this. There are so many issues to cover that it's best you call it in.
Bob


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Response

by oneessense - 12/8/12 3:10 AM

In Reply to: In the USA call 1800SAMSUNG by R. Proffitt Moderator

Sir, I did call it in and Samsung tried trouble shooting to no avail.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Re: movies

by Kees_B Moderator - 12/8/12 3:12 AM

In Reply to: Response by oneessense

Is it "brand new" enough to return it?

Kees


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Response

by oneessense - 12/9/12 8:41 AM

In Reply to: Re: movies by Kees_B Moderator

Yes Kees. I have already returned it last week and thereplacement model has started to do the same thing. I was just wondering if anyone out there has tried to buy a movie on Media Hub and experienced the same problem as I have, because if not, then I will return this one too. I have 3 weeks left! happy I want to keep this phone but I am out 40 bucks because none of the movie that I have purchased TO OWN are working!!! They ALL have lock symbols on them. I even recently tried to get back on Media Hub. Now I can't even buy ANY movie! Something weird is going on to say the least!


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close