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Samsung forum: Color washing out/overexposed A550 LCD tv

by: roninzeta December 3, 2012 7:30 AM PST

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Color washing out/overexposed A550 LCD tv

by roninzeta - 12/3/12 7:30 AM

I've had the tv for nearly 5 years, and I do not change the color, brightness, or contrast settings. When I turn it on, it briefly shows the color properly, for maybe 1-2 seconds. Then it suddenly brightens to the point where the colors look washed out or overexposed. The same problem happened to my sister's tv, with is the same model, just a few months ago (we got our tvs at the same time).

Is this fixable on my end, or would it need repaired? Or should I just start shopping for a new tv?


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Clarification request: What did you end up doing?

by Sathey - 5/11/13 5:01 PM

In Reply to: Color washing out/overexposed A550 LCD tv by roninzeta

Did you ever resolve this? I have the same issue and I'd like to know which path to take.

Thanks.


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Re: Color washing out/overexposed A550 LCD tv

by Samsung_HD_Tech Samsung staff - 12/3/12 2:15 PM

In Reply to: Color washing out/overexposed A550 LCD tv by roninzeta

Hi roninzeta,

I'm very sorry for any inconvenience this may have caused you. Unfortunately, as you suspected, this sounds like it needs servicing. Here's the thread where you can get details on setting that up: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

Regards,
HD Tech


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