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Samsung forum: samsung BN59-00862A

by: barwanna December 2, 2012 8:10 PM PST

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samsung BN59-00862A

by barwanna - 12/2/12 8:10 PM

Our remote all of a sudden stopped working. We changed batteries, my hubby fiddled with the inside - no go. We bought a brand new remote and still not working, does this eman something wrong with remote sensor on tv unit or is there a lock taht maybe on??
HELP!!!


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Re: Samsung TV

by Samsung_HD_Tech Samsung staff - 12/3/12 12:49 PM

In Reply to: samsung BN59-00862A by barwanna

Hi barwanna,

I'm very sorry to hear that has happened, and I apologize for any inconvenience this may have caused you. In order for me to help you most accurately, please provide the complete model code for the TV?

Regards,
HD Tech


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