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Samsung forum: UE46D7000LUXXU Remote issue

by: Vxross November 29, 2012 12:15 PM PST

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UE46D7000LUXXU Remote issue

by Vxross - 11/29/12 12:15 PM

Hi all,

I have an issue when using my remote in the menu's etc, nearly every time I use it, it freezes and becomes unresponsive, i can't then move up/down or even back out, and the tv does not flash in the corner to show it is receiving a signal...

Any ideas? I've had this problem on/off since I bought the TV a year ago...

Ross


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Try the usual.

by R. Proffitt Moderator - 11/29/12 1:10 PM

In Reply to: UE46D7000LUXXU Remote issue by Vxross

1. New batteries. Bonus points if you use a Volt meter to be sure the new ones are good.
2. Be sure there is a clear path from the remote's emitter and the TV.

Good luck,
Bob


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Re: UE46D7000LUXXU Remote issue

by Samsung_HD_Tech Samsung staff - 11/29/12 1:49 PM

In Reply to: UE46D7000LUXXU Remote issue by Vxross

Hi Vxross,

Sorry to hear about this. Normally, I did tell you to see your country's support, since I only have the same information you have for non-US products. But I'm curious. Is this a QWERTY remote or the standard remote?

HD Tech


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