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Samsung forum: Samsung LN32D550 32' LCD TV FLCKERING

by: bballrz1 November 29, 2012 1:36 AM PST

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Samsung LN32D550 32' LCD TV FLCKERING

by bballrz1 - 11/29/12 1:36 AM

Purchased this LCD TV 8-2011 and 13 months later a large POP sound. Black screen but audio still worked. supposedly had it repaired but it flickers 1/3 top of screen but the main image is still good. I really do not think we have to spend 500.00 every 14 months for a Samsung TV..I know Samsung would like that for sale but for us the consumer it put a financial burden.

Should a TV that is not used that much and is taken good care of for a guest room last less than 15 months?. I bought this Samsung TV with confidence, I will call them and see what to do. the warranty is up, Oh, one month after the one year expired this happened?. I like Samsung TV's but i cannot afford this expense every 14 months..just don't know..


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Audio but no video

by SamsungS-cks - 11/29/12 4:41 AM

In Reply to: Samsung LN32D550 32' LCD TV FLCKERING by bballrz1

Is it still under the service repair's warranty? I have a Samsung 40" LCD LN40B750 with the same problem that's a little over 2 years old. I just recently had it serviced at a cost of about $300. It was the PSB power/inverter circuit. The TV was just returned on 11/26 and seems to be working fine. If the problem happens again, I will probably ship the TV to Samsung as a gift to the CEO, so that they can experience the same frustration.
Was talking to someone at work and they have the same problem. It seems clear that this is a problem that many people have, yet Samsung has been of no help. At this point all I do is make sure I let everyone know of this problem and all the other Samsung problems I read about so that they know what they're getting into when they buy a Samsung. Of course my recommendation is always - Don't buy a Samsung. If Samsung stood behind its products they would alleviate much of the bad word of mouth press they are receiving on their LCDs. Next time I'm going with a Sony- you may pay more upfront, but I see now it would cost much less in the long run.


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Re: Samsung LN32D550 32' LCD TV FLCKERING

by Samsung_HD_Tech Samsung staff - 11/29/12 8:00 AM

In Reply to: Samsung LN32D550 32' LCD TV FLCKERING by bballrz1

Hi bballrz1,

I'm very sorry for any inconvenience this may have caused you. Unfortunately, this sounds like it may need servicing. Here's the thread where you can get details on setting that up: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

Regards,
HD Tech


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Quick. Register and see if you get 3 more months warranty.

by R. Proffitt Moderator - 11/29/12 8:48 AM

In Reply to: Samsung LN32D550 32' LCD TV FLCKERING by bballrz1

12 + 3 = 15 so move fast.


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