Samsung forum: Smart TV some apps work some don't

by: atschroeder November 28, 2012 9:42 PM PST

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Smart TV some apps work some don't

by atschroeder - 11/28/12 9:42 PM

I have noticed several discussions on this forum about others having issues with apps not working on the Smart Hub. However, it seems as if they are all not working. I am having issues with Pandora and Netflix not working. It seems that all the others I have tried work okay. For both services I already have established accounts and can access them online using our Xbox, laptop or Ipod.

Before you think it, I already went through and entered the code online for linking the Pandora to the TV. When I select the Pandora app from the Smart Hub, the app loads and "starts" to a point where I can see my user name in the lower left hand corner. However, a pop up box comes on that says "The network connection has failed. Please check the network settings."

With netflix the warning says "Unable to connect to Netflix. Please try again or visit: www.netflix.com/tvhelp."

The same thing occurs when connecting wireless and with the LAN cable. Again, I am able to connect to the Youtube app and the browser apps just fine.

I checked the country settings and all are set to U.S.

Could this be an issue with my internet service provider? I have AT&T.

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