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Samsung forum: Scratched or defective TV

by: ernstcomplete November 27, 2012 9:16 PM PST

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Scratched or defective TV

by ernstcomplete - 11/27/12 9:16 PM

I was playing Rocksmith last night when I noticed a dead area on my one month old 46 inch series 6 3D LED TV.

I asked my wife and my brother who live with us, as well as our housekeeper, but no one seems to know about it and no one bumped or scratched the TV.

<div>Has anyone suffered similar damage and can anyone confirm whether this is due to a defect or a physical scratch?

Picture with the TV on<div>Picture with the TV off
</div></div>


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Re: Scratched or defective TV

by Samsung_HD_Tech Samsung staff - 11/28/12 8:54 AM

In Reply to: Scratched or defective TV by ernstcomplete

Hi ernstcomplete,

I'm very sorry for any inconvenience this may have caused you. Could you please go over to the Facebook support page and send the information over using the 'Ask Samsung Button'; here's detail on how to do that: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

Regards,
HD Tech


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