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Samsung forum: can't hear movie Samsung BDC6500

by: cudachick40 November 24, 2012 8:28 PM PST

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can't hear movie Samsung BDC6500

by cudachick40 - 11/24/12 8:28 PM

I have only recently used this as an actual blu ray player. I only bought it to stream Netflix, which works great, no issues. When I try and watch a movie, I have almost no sound. I have tried every setting to try and hear the voices, but nothing. There are very muffled. I have tried toggling through the tools setting and sometimes there are only 2 settings on the audio and neither setting solved the problem. This is on every movie, happens every time. What am I missing?


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Re: can't hear movie Samsung BDC6500

by Samsung_HD_Tech Samsung staff - 11/26/12 1:56 PM

In Reply to: can't hear movie Samsung BDC6500 by cudachick40

Hi cudachick40,

Since it doesn't sound like you have a surround sound setup, I'd go into your audio settings and turn off the surround sound features like PCM down sampling.

HD Tech


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