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Samsung forum: How do I determine if my Samsung laptop is new/refurbished?

by: J_Raghu November 19, 2012 8:09 AM PST

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How do I determine if my Samsung laptop is new/refurbished?

by J_Raghu - 11/19/12 8:09 AM

I bought a Samsung laptop through an online vendor. on receiving the shipment I noticed that the serial number on the invoice and packing box does not match the serial number on the laptop. There's and extra "B" suffix on the laptop serial number which isn't present on the serial number mentioned on the invoice and the packing box. I was wondering if the extra "B" indicates that the laptop is refurbished.


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Re: How do I determine if my Samsung laptop is new/refurbish

by Samsung_HD_Tech Samsung staff - 11/30/12 1:10 PM

In Reply to: How do I determine if my Samsung laptop is new/refurbished? by J_Raghu

Hi J_Raghu,

If you want to contact us over on Facebook or Twitter, we can look that up for you: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

Regards,
HD Tech


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