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Samsung forum: My Samsung TV keeps turning off and on by itself

by: JENJENNGUYEN November 16, 2012 8:26 AM PST

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My Samsung TV keeps turning off and on by itself

by JENJENNGUYEN - 11/16/12 8:26 AM

My 2 yrs old 55 inch TV model UN55B800 XFXZA keeps turning off and on by itself! It is very frustrating! There is no light blinking on the screen!


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Re: My Samsung TV keeps turning off and on by itself

by Samsung_HD_Tech Samsung staff - 11/16/12 8:58 AM

In Reply to: My Samsung TV keeps turning off and on by itself by JENJENNGUYEN

Hi JENJENNGUYEN,

I'm very sorry for any inconvenience this may have caused you. Unfortunately, this sounds like it may need servicing. Here's the thread where you can get details on setting that up: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

HD Tech


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Samsung TV

by JENJENNGUYEN - 11/16/12 11:40 AM

In Reply to: Re: My Samsung TV keeps turning off and on by itself by Samsung_HD_Tech Samsung staff

I thought you have some knowledge about this common problem with Samsung TV since many people complaint about this!


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Re: Samsung TV

by Samsung_HD_Tech Samsung staff - 11/19/12 10:42 AM

In Reply to: Samsung TV by JENJENNGUYEN

Hi JENJENNGUYEN,

There was one thing you can try to make sure that this is not caused by a glitch in the system: With your TV powered ON, unplug your TV from the wall outlet. Wait 30 seconds. Plug your TV back in.

If your TV continues to turn off and on, then your TV will need service. In that case, here's the thread for how to setup service: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

HD Tech


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Check that model number.

by R. Proffitt Moderator - 11/16/12 11:49 AM

In Reply to: My Samsung TV keeps turning off and on by itself by JENJENNGUYEN

I see a service manual for a UN55B8000XFXZA at the bottom of this link.
http://www.samsungparts.com/Products/Parts_and_Accessories/UN55B8000XFXZA/Default.aspx

Some folk want to add that to their TV shop manuals.
Bob


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SAMSUNG TV TURNS ON AND OFF.

by THEMABS126126 - 11/26/12 7:39 AM

In Reply to: My Samsung TV keeps turning off and on by itself by JENJENNGUYEN

I ORDERED A COVER LAMP ON LINE PUT IN THE MODEL NUMBER AND RECEIVED THE LAMP IN TWO DAYS. $35.00 YOU CAN GO ON LINE AND GET THE MANUAL FOR THE TV. NET NET YOU REMOVE A PANEL, REMOVE A SLEEVE, UNSCREW 1 SCREW AND PULL OUT THE OLD LAMP. SLIDE THE NEW LAMP IN , TIGHTEN 1 SCREW INSERT THE SLEVE AND GO. I AM WATCHING THE TV NOW. I FIGURED IT WAS WORTH THE $35 RATHER THEN A SEVICE CALL $125 PLUS PARTS.


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