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Samsung forum: Anynet+ ceased working

by: Mr_C-B November 13, 2012 12:04 PM PST

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Anynet+ ceased working

by Mr_C-B - 11/13/12 12:04 PM

I have surround blu-ray (HT-5550) hooked up to a UE40ES6300 (3d TV), both of which are fully anynet+ compliant.

HDMI output from Blu-ray using full network high grade HDMI cable into HDMI 2 (ARC) on the TV.

Everything installed perfectly and was running for a couple of weeks, TV sound outputting through surround, full anynet+ control of TV/Blueray from one control.

THEN, I watched a blu-ray and after it had finished thats when all of a sudden my TV no longer found the blu-ray as anynet+.

Already tried
1) Unplugging cables,
2) full power off at the wall
3) Factory reset on TV *and* blu-ray

Still tried searching for Anynet+ devices on TV and nothing found, yes its fully enabled in both TV and Blu-ray.

Any help greatly appreciated.


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Re: Anynet+ ceased working

by Samsung_HD_Tech Samsung staff - 11/13/12 2:27 PM

In Reply to: Anynet+ ceased working by Mr_C-B

Hi Mr_C-B

Thanks for your message. I appreciate the detail you've put into it and the steps you've tried already. But just so you know: if you want Samsung support, I support US products and customers. And from what I can tell, this model is for UK. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung UK portal for support on that product: http://www.samsung.com/uk/consumer/tv-audio-video/television/led-tv/UE40ES6300UXXU

Hope this helps you!

Regards,
HD Tech


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