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Samsung forum: Complaint

by: Mickeymost1 November 7, 2012 1:00 PM PST

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Complaint

by Mickeymost1 - 11/7/12 1:00 PM

Twice now I have asked samsung to email me back but NO THEY HAVE NOT. I have a complaint about my new samsung smart tv 8000 series . Can anyone tell me if there is a phone available after 6pm any night says all the numbers I have tried after six are closed.

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Always add the following.

by R. Proffitt Moderator - 11/7/12 1:06 PM

In Reply to: Complaint by Mickeymost1

The Transaction Numbers.

This information helps speed up the responses.


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Samsung complaint

by Mickeymost1 - 11/7/12 1:25 PM

In Reply to: Always add the following. by R. Proffitt Moderator

I'm sorry I donot understand your answer, if you could please help me with any phone numbers it would be appreciated

Thanks very much


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I only use one phone number

by R. Proffitt Moderator - 11/7/12 2:43 PM

In Reply to: Samsung complaint by Mickeymost1

1800SAMSUNG

And any dealings there always gets me a transaction number which our help here uses to follow up.
Bob


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