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Samsung forum: SAMSUNG SMART TV RESTARTS ITSELF OCCATIONALLY

by: GS108 November 5, 2012 2:58 AM PST

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SAMSUNG SMART TV RESTARTS ITSELF OCCATIONALLY

by GS108 - 11/5/12 2:58 AM

We have Samsung Smart TV. Our TV occasionally restarts/reboot itself after making weird beeping noises. This is annoying. Please let us know if anyone had similar issues and how this can be solved.

Thanks,
Sharma


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Re: SAMSUNG SMART TV RESTARTS ITSELF OCCATIONALLY

by Samsung_HD_Tech Samsung staff - 11/5/12 10:26 AM

In Reply to: SAMSUNG SMART TV RESTARTS ITSELF OCCATIONALLY by GS108

Hi GS108,

I'm very sorry to hear that has happened, and I apologize for any inconvenience this may have caused you. In order for me to help you most accurately, please provide the complete model code for this device.

Regards,
HD Tech


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Thanks!!

by GS108 - 11/5/12 4:01 PM

In Reply to: Re: SAMSUNG SMART TV RESTARTS ITSELF OCCATIONALLY by Samsung_HD_Tech Samsung staff

Model Number : PN64D8000FFXZA
Serial Number : Z33R3CKB900078X
Transaction: 4116832331

Our TV rebooted at least 5 times since morning. We observed this with different input sources - SMARTHUB (NETFLIX) via NETWORK CABLE, SONY BLUERAY PLAYER via INTERNET (NETFLIX)/ HDMI and DIRECT INPUT FROM VERIZON FiOS via HDMI.

Thanks,
Sharma


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Re: SAMSUNG SMART TV RESTARTS ITSELF OCCATIONALLY

by Samsung_HD_Tech Samsung staff - 11/6/12 6:50 AM

In Reply to: Thanks!! by GS108

Hi Sharma,

I looked up your transaction number, and I see that you have service scheduled. I'll let the service technician handle the situation since he can have hands on the device.

HD Tech


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TV Restarts every minute

by Valdemarasg - 11/24/12 7:22 AM

In Reply to: SAMSUNG SMART TV RESTARTS ITSELF OCCATIONALLY by GS108

Model Code : UE40ES6100
Serial Number: Z9L63SKCA02055K


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