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Samsung forum: Samsung Remote App Iphone 4 iOS 6.0

by: Kapilkumar007 November 4, 2012 8:38 PM PST

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Samsung Remote App Iphone 4 iOS 6.0

by Kapilkumar007 - 11/4/12 8:38 PM

Hi,
I have been using Samsung Remote app on my iPhone 4 with iOS 5 for a long time now. But as soon as I updated the OS of my iPhone 4 to iOS 6, it stopped working.

The app disconnected from TV after every 20 seconds of connection.

I am not able to perform any action with the Samsung Remote app now.

Please help me with this issue.

Thanks
Kapil


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Re: Samsung Remote App Iphone 4 iOS 6.0

by Samsung_HD_Tech Samsung staff - 11/5/12 9:43 AM

In Reply to: Samsung Remote App Iphone 4 iOS 6.0 by Kapilkumar007

Hi Kapilkumar007,

I apologize for the inconvenience. I'll refer you to an earlier post I made: http://forums.cnet.com/7726-13973_102-5306779.html

HD Tech


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Still not working, sent the mail

by Kapilkumar007 - 11/8/12 10:18 PM

In Reply to: Re: Samsung Remote App Iphone 4 iOS 6.0 by Samsung_HD_Tech Samsung staff

Its very strange that TVs released in 2012 are not supported as per your post.

Well, I have UA-40ES5600R which is a 2012 model and samsung remote for this model was supported till now. But when I updated iOS on my iPhone 4, it starting giving problems. It looks like some kind of a new security feature introduced in iOS 6.0 which is causing this issue.

Please resolve this issue.

I have mailed to the email as per your instruction, waiting for a response from them.


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Still no reply

by Kapilkumar007 - 11/19/12 8:48 PM

In Reply to: Re: Samsung Remote App Iphone 4 iOS 6.0 by Samsung_HD_Tech Samsung staff

Hi,
I have still not received any reply from the development team.


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