Samsung forum: poor blacks samsung smarthub apps

46" Class (45.9" Diag.) LED 7000 Series Smart TV - Model #: UN46D7000LFXZA

blu-ray, dlna media, and regular tv is fine, just some of the video apps in smarthub seem to be effected, netflix and youtube also seem to be fine

when i use vudu on ps3 it looks great, but in smarthub it is all washed out

explain this Samsung_HD_Tech

users downgrading firmware fixes your bugs?

if you allow sub par apps in the store you are ruining the samsung brand. either reject the apps or fix the problem

http://forums.plexapp.com/index.php/topic/33208-poor-black-levels/

Hi Samsung HD Tech,

I have a UE40ES6800 and this issue is still very much present on SMART TV applications. The black levels are broken when running certain apps. As other people have stated this only occurred after a firmware update early this year.

Please could you raise this internally and report back?

A simple reproduction can be achieved by ensuring you are on the latest firmware and installing the PLEX application.

As this bug seems to be impact a number of different applications and the PLEX developers say it is not an issue they have any control of the community feel that the problem is very much Samsung's to address.

Thank you for your assistance in getting this finally addressed.

-Neil

The same for me! It's Samungs fault because downgrading the firmware to 1015 fixes the problem!!! And also the Plex and Vudu developpers say that this is Samsungs bug. Please finally fix this, it can't be that hard if you know that firmware 1015 works!