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Samsung forum: Is this kind of clouding and a broken HDMI port normal?

by: dsnowa October 6, 2012 8:51 AM PDT

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Is this kind of clouding and a broken HDMI port normal?

by dsnowa - 10/6/12 8:51 AM

I can't really watch anything with the clouding on my My UA55ES8000 and unable to connect my home theater on HDMI2-ARC cause its broken. I'm not at all sure I got a new TV but the store is saying I'm just being unreasonable about something normal and a lot of customers dont cause a lot of fuss about nothing... The local samsung service center has not followed up about it at all.

http://www.dropshots.com/dsnowa#albums/UA55ES8000/2012-10-06/18:56:03

(Yes the blue screens are actually a pure black image, I have reached decent calibrations as far as color and everything does. I really want to up my backlighting to 14 but stuck with 8 as even that is unbearable)

In the whole of my city there was only two of these TV packages, I got one and they setup another up for display. Could you guys go through the pics and tell me if I am actually being unreasonable? I didn't know it was normal to experience this much clouding and broken HDMI ports right out of the box on a $5100 TV....


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by dsnowa - 10/7/12 9:47 PM

In Reply to: Is this kind of clouding and a broken HDMI port normal? by dsnowa

A Samsung executive in Bangalore confirms I may have gotten a refurbished store display model. However, I'm still at the mercy of the local service center and my store T^T


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