Samsung forum: Ht-E6750W Setup Concerns: Model, ASC, HDMI ARC?

by: dsnowa October 5, 2012 1:38 AM PDT

Like this

0 people like this thread

Staff pick

Resolved question

Ht-E6750W Setup Concerns: Model, ASC, HDMI ARC?

by dsnowa - 10/5/12 1:38 AM

I'm located in South Asia and my whole HT/Gaming setup buying experience has been going though one problems after another. Okay now I received my HT yesterday and I managed to hook everything up and there are few concerns:

1) My HT System Menu "Contact Samsung" option shows model code as HT-E6730W/Series_XL although what I bought is HT-E6750W and the box does show that. Do you think the retailer cheated me by shipping me a re-branded lower version if the system?

2) No matter what I try ASC did not work. The calibration kept failing even though the sounds came out loudly enough and in the correct order. I tried it over 10 times... even more than 20 times I think... all the while checking the ASC connection and all to the point the tune is ringing in my head and a neighbor in an apartment below mine came to investigate. After reading up on a lot of forums someone pointed out the ASC mic must be broken or not up to the task. Distance to my sofa/couch is only 5ft to 7ft depending on how closer or further I move my furniture so its not the distance that's the problem. Based on a suggestion of a friend I tried connecting the mic to my computer and sure enough it doesn't work at all. Would Samsung replace it and have it go through Auto Sound Calibration if I put in a service request? My warranty information says 12 months of borth labor and parts. Its important for me seeing as I had spent $1060 (Rs.52,000) on it.

3) I have enabled Audio Return Channel and connected the HIGH SPEED 1.4 certified cable from HDMI-OUT of my HT Bluray Player to my Samsung UA55ES8000 TV's HDMI1. In my TV menu all sound options fade out and only S/PDIF option becomes active and all sound stops. Nothing comes out of TV or HT speakers. And TV sspeaker kicks in when i turn off the HT Bluray Player. As things are I can only hear sound from the HT speakers when I play things through the HT Bluray Player. That's not what I invested it for as I have calibrated a lot and reached perfect TV calibration settings on HDMI3 source on TV to hook up my HDMI switch connected to Satellite HD Box, PS3, XBOX 360, and Wii. Why is the TV sound not coming out though HT speakers? Do I really need to connect an S/PDIF cable from my TV's S/PDIF-OUT to my HT Bluray Player to get the setup I desire? I wont be using the Bluray HDMI-IN ports at all so please don't tell me to use that as it doesn't provide me the ability to calibrate colors and such as I can with TV's HDMI source.

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are requesting a clarification of the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Clarification Request Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are posting an answer to the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Answer Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close
close

Click here to be notified via e-mail when someone submits an answer.

Would you like to resolve this question? close

Based on your response, it looks like this question has been answered.



Sorry, there was a problem resolving this question. Please try again.

Resolve Leave unresolved