Samsung not doing right thing - white dots HLT6756WX/XAA
I too bought this TV at Costco - I believe in 2007. Same model number. I have the white dot issue that is documented all over the interenet and Samsung even did a recall on some models. For some reason this model was not included and my belief is they only recall based on number of complaints and not knowledge of a faulty part. So since this issue may just be coming up with this model, they are saying its wear and tear - - although there are multiple issues at the 2 - 3 year mark with this same model. It really is a shame. I also found an article on seven on your side where a family had the white dot issue on a TV that was not covered with the recall, but since seven on your side was involved they took care of it. How is that fair - to randomly cover who you want. I intend to spread the word that Samsung stands behind the belief that you should expect their products to fail around 5 years - that is wear and tear. It would be nice if that were communicated to the consumer when they buy their product. I don't think anyone would buy their TVs if they knew that Samsung is telling people that its not uncommon for white dots to riddle your $3K TV around 5 years - that is wear and tear and you need to pay to get it fixed. They surely wouldn't sell much of anything if the truth was out. Its really disappointing that they treat customers this way when the problem is highly documented across the internet. How can it be a technology recall issue in one model and not another? Does not seem plausible. I would guess that the "chips" or whatever the faulty part in question is winds up being the same part for the models recalled as they are in this one. Its clearly a design problem and they are taking the easy way out and leaving the consumer who trusted their name high and dry.
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