Samsung forum: Cheap Galaxy SIII (S3) Cracked Screen

I can't comment on the scratches, dents and cheap lens. Sorry.

But it seems unlikely to me that you can expect the phone to be designed and guaranteed to survive every 2 feet (60 cm) fall on every surface.

Kees

Do you remember the physicists that loved to calculate the pressure created at the tips of high heeled shoes? Same problem. If the device impacts at just the right angle and spot, game over.

Many folk opt for that other insurance against drops and more.

But that's not why I responded. It's because this is not the only model you see that is killed by a bad fall. The design is not made to withstand every drop from every possible angle so you see folk add an otterbox or another layer of protection. I know I did.
Bob

...to not render a brand new phone completely unusable in the first month from fairly light usage, they should be included with the sale phone. Quality is supposed to improve with time and technological advancements, not get worse. I've NEVER had a case on a phone and I've never had one break like this.

Samsung S3 screen can be destroyed completely if the mobile dropped from distance less than 25 CM! Actually this what happened with me
My new mobile slide from my bag 2nd day i got it & reached the floor -distance less than 25 CM- with no hard items on the floor & the screen completely destroyed!
The big surprise mobile was already protected by Screen protector & Cover!! What else i can do?
Also the authorized agents for repairing the mobile said its misuse and it can''''t be included in the 14 days warranty which I have right now and I have to pay about 1/3 of the Mobile price for a new screen!
Really very bad, I don't recommend to anyone to buy this mobile.

NB: this happened also with 3 of my Friends but the screen was started many destroyed but was scratched many scratch and all these accidents happened in their 1st week after purchaseL

S3 last week from my pockets are not careful the friends pull out of tune, the whole screen is toppled, it should solve this problem if the Samsung does not solve this problem, I will never buy

Kees,

Who do you work for Samsung or Corning? I am just wondering because you seem to think everyone with a broken screen is a fool, and the two companies could not possibly have done any wrong.

Yes - New purchase from VerisonW.
My Galaxy III is now only 31 days old. And it Too shattered the screen.

There are many complaints about this new design - is it the gorilla glass 2 or the Galaxy III? I don't know but it is a BIG problem. I, like many out there, are out of $200+ and need to go back to using the old phone ( in this case my Driod X - zero scratches and perfect glass after a rough year)

My story: I was using the Galaxy III as a GPS, driving. placed phone on center consul. Phone slipped off onto floor mat. Picked it up and the whole front screen was shattered. That is shattered with: only a foot and a half fall. : onto a rubber matt : no hard objects: with a verizon bought screen protector AND brand new hard case !!! Verizon can do nothing for me. I have no new phone phone anymore and the Ins was declined because it would cost $7/mo + $100 to repair the screen ... if I went that route, luckily I didn't ( i would have been pissed to hear about the $100 deductible). No easy answer here other than go back to the old phone and stick with DROID.

And yes, Samsung and Verizon CS were no help. There is no Customer Service anymore only menu prompts, frustration and hangups.

My problem was with the camera. My observation is that the camera lens cover juts out the furthest of everything on the back and is therefore the most susceptible to damage. I too searched the web and found this to be a common theme.

Further, the Chinese suppliers are gearing up by marketing the middle plate for sale in bulk. As for now, I cleaned out the broken glass and the camera is focusing again, although the lens is now exposed.

mine just dropped and screen is not working properly , color is fainting and

it was not even high... i went to warranty and they told me i had to send it to

repair with manufacturer even tough i had just like 2 months with the phone. 1 yr contract.

lol . should i had knew all of this i could have buyed a different phone...

do any of you recommend a great android phone?

Samsung phones around here are "coveted." Very nice units but not one maker I know in this category is drop proof.
Bob

Did you measure the g-force the phone experienced when it came to a stop?
And - even more important - are you going to research the design specifications of your future phones to see what the maximum g-force is they are designed to endure during such an unhappy event?

Kees