Samsung forum: samsung bd-p1600 new July 5, 2012 firmware upgrade problem

by: martyreeus July 10, 2012 5:57 PM PDT

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samsung bd-p1600 new July 5, 2012 firmware upgrade problem

by martyreeus - 7/10/12 5:57 PM

I just want to make you all aware of a firmware upgrade for the samsung bluray model bd-p1600 that came out last july 5,2012. I caution everyone NOT to upgrade to it. I learned the hard way. After I installed the firmware upgrade, the my player cannot play DVDs nor Blu-ray discs. After spending an hour of my time with 3 different samsung reps, they are not doing anything for me. They want to charge me $120 for the repair, which I believe is ridiculous seeing that there are blu-ray players that cost less than that and are up to date on the current technology. I just want to again caution everyone to not install the firmware and to stay away from any samsung players. I have been a Samsung guy from LED TV's to solid state hard drives even my mobile phone is a Samsung, and yet they can't fix the problem which was caused by their firmware update anyway. They have lost my business with this kind of service so, farewell Samsung, I cannot do business with this company anymore. Take care everyone and hope this helps.

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