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Samsung forum: Samsung Smart Smart View app not working on my TV

by: smoeller21 July 3, 2012 4:40 PM PDT

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Samsung Smart Smart View app not working on my TV

by smoeller21 - 7/3/12 4:40 PM

I am using a Samsung Galaxy Tab 10.1 and my TV is a UN55D6000SFXZA. Please help!


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Samsung smart iview app

by smoeller21 - 7/3/12 4:41 PM

In Reply to: Samsung Smart Smart View app not working on my TV by smoeller21

The dual TV option is not even showing up on my tablet.


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Re: Samsung smart iview app

by Samsung_HD_Tech Samsung staff - 7/5/12 7:19 AM

In Reply to: Samsung smart iview app by smoeller21

Hey smoeller21,

The reason it's not working is that only models greater or equal to LED ES7500. Hope that's not too disappointing.

-- HD Tech


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Samsung Smart Smart View app not working on my TV and tablet

by acc0rd - 1/2/13 10:39 AM

In Reply to: Re: Samsung smart iview app by Samsung_HD_Tech Samsung staff

I have a galaxy 2 10.1 tablet and the samsung pn51e550 tv. I spoke with someone via the live chat on samsung.com and they told me that my tv was compatible. When I try to use the app it doen't work. I bought this tablet based on what I was told about this feature working with my TV. Can you tell me if this TV model is compatible with smart view?


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Re: Samsung Smart Smart View app not working on my TV and ta

by Samsung_HD_Tech Samsung staff - 1/3/13 3:02 PM

In Reply to: Samsung Smart Smart View app not working on my TV and tablet by acc0rd

Hi acc0rd,

I'm very sorry, but I don't believe it's compatible. Here's what the description says on the app website:

"Samsung Smart TV released in 2012
N.America: Models greater or equal to LED ES7500, PDP E7000"

https://play.google.com/store/apps/details?id=com.sec.smartview.tab.tz&hl=en

HD Tech


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Samsung smart view dual screen does not work.

by Samsung3311 - 1/28/13 2:57 PM

In Reply to: Re: Samsung smart iview app by Samsung_HD_Tech Samsung staff

Hi,
I did buy a SAMSUNG UE55ES8005 + Galaxy Tab 2 7.0 WiFi, GT-P3110, when i try to run the samsung app smart view, the duel service does not work, it is strange because both the TV and the Tab sails together and according to Samsung they are tottaly combatible with each other, but unfortunatlly it never worked, any suggestion or idea is preciaited..


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Over in the CNET Networking Forum

by R. Proffitt Moderator - 1/28/13 3:09 PM

In Reply to: Samsung smart view dual screen does not work. by Samsung3311

The last addition I made to the Samsung Owner's Start Here post adds a common issue. There are a lot more but your post makes me want to check that out.
Bob


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Re: Samsung smart view dual screen does not work

by Samsung_HD_Tech Samsung staff - 1/29/13 3:30 PM

In Reply to: Samsung smart view dual screen does not work. by Samsung3311

Hi Samsung3311,

Thanks for your message. But just so you know, I support US products and customers. And from what I can tell, this model is for Sweden. (Correct me if I'm wrong.) So if you want the most accurate information, here's the Samsung Sweden portal for support on that product: http://www.samsung.com/se/support/model/UE55ES8005UXXE

Hope this helps you!

Regards,
HD Tech


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