Samsung forum: Black Dots On My 56" Samsung TV

by: RL50 June 6, 2012 1:18 PM PDT

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Black Dots On My 56" Samsung TV

by RL50 - 6/6/12 1:18 PM

My Samsung Model number is HLT5687SXJXAA and the S/N is AH5V3CKP800065F I have had this Unit for a couple of years but it is rarely used as it is in my second home. Just recently I have been getting black dots on the screen, its seems to get a little better when the tv has been on a while. I called Samsung and they told me there is nothing they can do to help me. I have a reference # 5103529341. I understand that it might be the DMD Chip which is giving me the problem. I would like to verify this before I have a tech come out to my home. I also asked samsung if they would be willing to send me a new chip and I would pay to have it installed but they said that they could not accomodate me and that I was responsible for the total repair which is close to five hundred dollars. Any help would be greatly appreciated.

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