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Samsung forum: UN55D7000 reboot loop

by: cable_dave May 7, 2012 7:02 AM PDT

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UN55D7000 reboot loop

by cable_dave - 5/7/12 7:02 AM

I was having an issue with our D7000 (we have an 8000 also) where when you used the tuner, as soon as the program went to a commercial (black screen) it would go into a rebooting loop.

So I think calling Samsung will make my TV better either now or when a technician is able to make a service call. Wrong. The tech support person tells me to do a factory reset. Now the TV is in a rebooting loop no matter what input I set it on. As soon as it boots up from being unplugged for a couple of minutes I switch it to the Component input, which used work fine . . . reboot loop.

I would have assumed that calling Samsung tech support would have made my TV work properly or the same. I didn't expect it to make the TV unusable until a tech shows up 4 days from now.


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by cable_dave - 5/8/12 9:06 AM

In Reply to: UN55D7000 reboot loop by cable_dave

So leaving the TV unplugged all day allowed us to use it again. However I turned it on this morning and while I was adjusting the picture settings (backlight, brightness, etc) it started doing the reboot loop again.


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