New Samsung "51" 3D D490 Screen Burn
by Jkamaz - 5/3/12 3:18 PM
Hi Everyone, i am new to the forum so i do not know if this has been discussed on not.
I recently purchased a Samsung D490 "51" 3D TV, its less than 2weeks old. The picture is great, but after purchasing the set, the following day i noticed a burn in image of the Samsung Logo on the top right corner.
The TV was the last one the store had, hence it was been used for display and i noticed they were running the Samsung 3D Demo CD the entire day, hence were the burn in of the logo occurred.
The logo is mainly visible during bright displays, say a white background(explosions), but not visible during a dark background. I have run the scrolling found under screen burn protection for a couple of hours, but to no visible difference, the logo still remains.
I tried returning the TV to the store, but they do not have another one to replace it with. The gap left by the one i purchased is still empty.
The TV is still under warranty and wanted to know does Samsung cover this,as the problem was not caused by me, i take it to the Samsung repair center.