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Hello,
I have a 59D6900 TV which has an internal wifi connection which can be used to connect to the internet. I had this working before but never used it and have recently changed router as we switched to fibre optic internet as it was much faster. I now try to connect the TV to the router but I cannot get it to work. All other devices work ok (Xbox, 2x Iphone, 4xPC) all wireless.
I have tried manual settings of IP address etc and auto but it doesn't work. I can sometimes get it to connect to the router what the TV calls local connection but it cannot connect to the internet. I spoke to my ISP and they changed some settings and it connect to the internet once but won't again even with the same settings. Sometimes it won't even connect to the router locally without changing anything.
The error I get most of the time is "local connection completed, but cannot connect to the Internet. Check the DNS setting from network setting and contact your internet service provider to use internet". I tried that but they change a few bits but didn't work and said because everything else is ok its your TV. Is there a particular encryption type you have to use as the manual does not say?
Samsung forum: Internet Connection Problems with Samsung TV 59D6900
by: Mackam9 April 26, 2012 4:23 AM PDT
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Total posts: 7 (Showing page 1 of 1)
We know ATT has issues at times.
by R. Proffitt 
- 4/26/12 10:08 AM
In Reply to: Internet Connection Problems with Samsung TV 59D6900 by Mackam9
And Samsung's servers are sometimes down or not reachable from some ISPs.
Most of what we know is in the CNET Networking forum at http://forums.cnet.com/7723-7589_102-378511/samsung-owners-start-here/?tag=contentBody;threadListing
So yes there is a particular encryption we like to see. And again, this one has created far too much lost time. I think the industry failed here.
Bob
PS. Always ask if it is down.
by R. Proffitt - 4/26/12 10:09 AM
In Reply to: We know ATT has issues at times. by R. Proffitt
AHA! Aus. You need to read this discussion too.
by R. Proffitt - 4/30/12 2:07 PM
In Reply to: PS. Always ask if it is down. by R. Proffitt
Please read Wifi disconnects from time to time - Galaxy Tab 7 Plus - CNET Samsung Forums
It's an issue you run into more and more today.
Bob
Internet Connection Problems with Samsung TV 59D6900
by Samsung_HD_Tech 
- 4/27/12 9:33 AM
In Reply to: Internet Connection Problems with Samsung TV 59D6900 by Mackam9
Mackam9,
Sorry to here about your connection problems. Could you clarify your full model number for this TV please? I haven't been able to locate documentation to help you with the model 59D6900.
Thanks,
-- HD Tech
Online Brand Ambassador
- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET
Internet Connection Problems with Samsung TV 59D6900
by Mackam9 - 4/30/12 2:41 AM
In Reply to: Internet Connection Problems with Samsung TV 59D6900 by Samsung_HD_Tech
The full model number is PS59D6900 and has software T-MST5DEUC-1015.0 BT-G
Really not trying to pass the buck here, but...
by Samsung_HD_Tech - 4/30/12 2:00 PM
In Reply to: Internet Connection Problems with Samsung TV 59D6900 by Mackam9
This is technically a North American products and customers forum. As far as I can tell, you model is Australian--correct me if I'm wrong--and so while I'll try to help, basically, I'm just another technical dude with the Internet without any special, privileged knowledge. So if you want to contact tech support directly, here's the product support page for the TV:
http://www.samsung.com/au/support/model/PS59D6900DMXXY
Otherwise, here's a rather extensive thread on discussing connecting TV's to the Internet: http://forums.cnet.com/7723-13973_102-354544/problem-with-internet-setup-with-led-series-7/
Also, I suspect there's some further router configuration you'll need to do. Hope that gets you off into the right direction.
-- HD Tech
Online Brand Ambassador
- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET
Total posts: 7 (Showing page 1 of 1)
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