Samsung forum: You Tube 2012 problems

Hi
I hope in a fast resolution.
I suppose : the YuuTube wrong update file

Recently purchased Smart TV Model UN40D6050 (in U.S.A.) and youtube has not worked from day one. When I first turned it on it did an automatic software update. Current Smarthub version: 3.634-6.0.00061. When I go to the app it says loading and then just displays a black screen with the youtube logo in the center. If I use the search function, it will give me youtube listings but when I highlight one and hit enter, it again goes to the black screen with the logo in the center. All other functions in the Smarthub seem to work fine. (I also called Samsung customer service before posting this and they could not help).

Any help/suggestions/advice would be appreciated.

This is happening to me also. Click on YouTube app, says loading, then get black screen and you tube logo in centre. Never comes up or connects.
Purchased Samsung Blu Ray Player BD-E5700 built in wireless mainly to get YouTube on a 5500 SamsungTV where wireless doggle had failed. [YouTube worked on TV fine until the wireless doggle died]The blue-ray player worked in connecting with YouTube when I first plugged it in and set it up.
Next time turned on, got above problem that has persisted through update tries, etc.
Smart Hub works with other applications.
Is the YouTube app down again? I am in Southern Ontario.

The same problem on tv c6530 whith internet@tv. not possible unistall or delete this app.

Hi
The region is Italy
But the problem i think is everywhere

Valter63,

The servers may also be down, or maintenance or upgraded at YouTube - this early, it's difficult to say. I'll try and test my set(s) here and then escalate those (and your) reports immediately to the App team.

--HDTech

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I am in northern california and I have the same issue.
I deleted and re-installed the youtube APP and it does not work yet.

thanks.

refused support?
You tube App, is downloaded from the samsung site and not from youtube.
If is present in the list of applications, I think it is tested and approved by samsung.
so be sure that a wrong application will not cause damage to the TV
OR NOT?

I know that an application can not damaging a tv, but it compromises the use for which it was purchased by paying the difference for the Internet TV service
I know well the delicate relationships between the hardware manufacturer with third-party software developers.
When the software is so integrated, it may seem that the hardware is not working properly.
So when I read that technical support was not responsible for the problem I wrote. I think the first point of contact should be your technical service
I hope however that the problem is solved as soon as possible, a good product is also seen from this.

On my UE32D5520, the Youtube app now ALWAYS gives the message "New update found, please turn the power off and back on again to perform the update". It cannot be used. Other apps and network related features seem to work fine.
Needless to say, I have tried turning the power off several times to no effect.
I have also tried resetting the Smart Hub and performing a Factory Reset. Neither help.
On this set, the Youtube app is one of a group that cannot be deleted, so I can't even try that.
I cannot update the TV main firmware because it is already the latest 001019

Thanks

Steve (UK)

Today 21/03/2012 are the new update and solutions for this problem, youtube is the same before the bad update. Now is working in Barcelona (Spain) on Samsung TV - Samsung UE40C7000.

Just got a new update to the Smart Hub.
It took ages to load, but afterwards the Youtube app seems to be working again.

Thanks to Samsung_HD_Tech for responding quickly to our posts. It sounds like someone, somewhere got the right message!

- Steve

this problem is fixed. YOU TUBE app updated and is working.

Hi
00.23 am in Italy YouTube is working now.
The version is the same 19/3 but working.
Thanks a lot for you help