Samsung forum: Samsung SMART TV webbrowser - no audio.

Originally, I was trying to watch a live broadcast of a musical performance on www.musicforall.org. And I was also having problems trying to view the recording post-performance. (This site seems to be using Adobe Flash, and a tool called Scattr.tv).

In response to your 'which site question', I decided to try and watch a video on www.cnn.com (an adobe flash video) and it worked! So then I went back to www.musicforall.org, and now things seem to be working fine.

Not really sure what I've done differently. Either an operator error on my part, or a gremlin.

I'm not really sure how the Adobe Plug-in is installed or maintained in the TV's web browser, but it seems to be working now.

So now I can watch my kid's performances (Honor Band of America) on my Samsung SMART TV TV, with my Yamaha surround sound system. Very nice ...

Thank you

PVS11 -

I'm glad to hear it worked out. I'm not sure what would have caused the initial stream to not work. Not all sites will be supported, and some purposefully lock down options. But in this case, it just sounds like a restart fixed the issue.

--HDTech

Online Brand Ambassador

- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET

Hi
i have a samsung smart tv ue46es7000
when i try to watch some channels from futubox.com (or other streaming from other site) i get no sound
what can i do?
help please

Hi bobjuventini,

Here's a comment that I made earlier this day that would address this same issue: http://forums.cnet.com/7726-13973_102-5384227.html

HD Tech

Online Brand Ambassador

- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET

thanx for the answer;
its about 2 weeks, i try everything, reset, hard reset, etc and now some app not appear on smart hub (strange because they are installed)
some of this limitations on browser I already knew,
anyway my flash version on TV is 11.2.202 and the flash version of futubox is 11.5.etc
really with the version 11.2 can't hear sound from the version 11.5 ? do you know what I mean?
sorry for my english

Hi bobjuventini,

Yeah, I understand what you mean. And by the way, I've seen far worse English, so keep practicing; I'm sure that you'll get better with time.

HD Tech

Online Brand Ambassador

- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET

Hi guys,

Sorry to bring this thread up again...

I have a UE40ES5500 and I am facing the same problem. Here is my experience:
1. When accessing websites for streaming I get image but no sound.
2. Some websites work with sound and image fine.
3. happened to me that it was working fine and after a refresh the sound is gone.

If it would be the case the audio settings on the streaming would not be supported than it would not work and stop right?

Also, a this works ok on my friends TV. He has a UE46ES6710, I know its different model.. but the firmware and SmartHub should be the same for both devices.
Can this be hardware problem?
What should I look at?

The TV browser is very limited and requires the web site to test and support the TV viewing. Some folk had hope to replace a PC for browsing and you can see the result.
Bob

1. The web site must support use on the HDTV. Folk often forget this is not a "PC".

2. This forum gets mostly USA support. Be sure to use your Samsung support in your country.