Samsung forum: Samsung LCD -HBO GO -Directv - Not working?

Same issue happens with Optimum (Cablevision).

Problem first occurred 6 months ago when i first downloaded the HBOGo application on my Samsung LN46C650 smartTv... since then, i've updated the application twice when new versions were available, and the same issue as described in the original thread occurs: I can only watch previews and Ratings, but as soon as a movie or tv show is about to play the error says "We're sorry, video cannot be played at this time."

Note: I see in "siejzak's" reply below that HBO has reached out to Samsung about this:
>>>by siejczak - 8/9/12 10:13 AM
>>>In Reply to: Samsung LCD -HBO GO -Directv - Not working? by monkey194545
>>>I have been in contact with HBO (contactHBOGO@hbo.com) here is their reply:
>>>"Thank you for your patience. We have escalated your issue to our technical team; however, at this time we do not have an estimated resolution date. We are aware of an issue with certain Samsung Smart TV's and are working with Samsung to resolve it. We will contact you as soon as we receive more information or if we have additional questions." (I decided to buy a Roku)
>>>

Fed up. How long will this fix take? When is Samsung (or ISPs?) going to fix this issue?!

Thanks,
IceManRider

If folk are not calling in, Samsung may not be getting the message. Just a few days ago our host wrote about server issues.

We can't guess what's up but the more calls the louder the message.
Bob

It's been about a month and half since you posted this. Is your HBO GO app working yet? I just activated the app on my Samsung TV and I get this message anytime I try to watch an episode or movie. All previews and excess content is accessible though. The service works fine on my XBOX and laptop though.

I'm having the same issue with my Samsung LCD and HBO Go App. Has anyone heard anything back?

Once the app launches... Read more at link.

http://forums.cnet.com/7726-13973_102-5330592.html?tag=posts;msg5330592

So I guess there's nothing we can do until an update or patch is available? Which who knows how long that could take

If folk don't repeat it, no one knows it broke. There are ideas such as changing the DNS over in the CNET Networking forum sticky but given the story I can't write it will work. But you could try that along with other ideas like deleting the apps and letting it reload. Some apps you can do that.
Bob

Noted at http://forums.cnet.com/7723-13973_102-569516/youtube-app-stops-working-on-my-tv-ln46c650/?tag=contentBody;threadListing

It failed to get content so often that I thought it was a joke. A bad one. So I ordered up a Revue and that was much better. Not perfect but beat the Roku by miles. I am still wondering why the Roku is doing well but it might have a better Netflix app so folk may only see that performance.
Bob

Has anyone heard if HBO has committed to provide an update. No idea if the problem is with Samsung or HBO as I have more success of getting all videos and movies to play compared to recent videos. And sometimes the video will not play and then a few days later the video works. The problem is inconsistent so wanted to know if there were any recent news on this.

But I have seen the message try again later on many players.

I wonder if this almost working system is going to upset consumers.
Bob