Samsumg SmartTV wont recognize new router
by devilfriend - 12/20/11 8:36 AM
Here's the issue:
My friend just buyed a Smart TV 8000 Series. A few days later they've got a new router with better reception.
The problem is that the TV doesn't recognize the new router.
This are the settings:
- TV connect to old router via WiFi (DHSCP) without a problem.
- TV wont connect to new router with the same settings. Every other wifi device in the house connects to new router without a problem. We tried both using the same SSID and then using a new one.
TV get stuck looking for WiFi conections (the screen with MAC, dns, gateway, etc)
Something I found courious about this is that the TV keeps the MAC address from the previous router on this screen. That happens even after a factory reset.
We already talked with a chat support agent, he suggested a factory reset but the issue is still there.