Samsung forum: Samsung BD1600 Blue-Ray DVD Player HELP

I have tried this approach when the issue transpired and I seen other people were having the same issue. All got was that my Blue-Ray player was out of warranty and they could not do anything. I pointed out to them that this should not matter since this issue was their fault since they sent a faulty set of coding to the box thus it was their error and that they should fix it regardless and at no cost.

<div>Second I attempted to send a copy of my sales receipt but the ink that Best Buy used on their register faded away. However, I had to send them a copy of the receipt when I first bought my DVD Blue-Ray player when I registered the product.

Frankly, someone, anyone, needs to simply send a new signal with the correct coding to fix the problem not just for myself but others who's DVD Blue-Ray player no longer plays Blue-Ray discs.
</div>

Just finished doing a live-Chat with Samsung. While they were able to reset my player it still will not play Blue-Ray movies. Thus am still up the creek without a paddle.

They wanted me to send them my player before they could tell me how much it would cost me. I really don't think this is right that I have to pay for repairs because Samsung messed up my blue-ray player.

It would be cheaper I bet IF I just bought a replacement Blue-Ray Player.

I suggested to the person that they send me a Blue-Ray player and I in return would send this one back. This way I would not be out a Blue-Ray player. However, they would not go for this

Well I tried thats one thing for sure.