Samsung forum: Samsung Smart Tv D8005 (UE46D8005YUXXE) wireless not working

Anonymous,

Are you using the WIS09ABGN Samsung LinkStick USB device? Or a different adapter?

--HDTech

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f-fler,

Okay, had to check, as different models in different regions may not all have the same specs.

To reset the TV, you can turn it on and press and hold the EXIT button until the TV prompts you to, "RESET?" (Or a similar message to that effect). Press YES + [Enter] and you would be back in the initial menu after the boot up.

The other option may be that your router needs to be changed to a different channel (most routers default on Channel 6). I can't help with that process, but your router's customer service would be able to.

Another possibility is that it may be that you have a firewall enabled in your router. Again, I'd have to refer that to customer service for your router's manufacturer.

--HDTech

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I've reset about 20 times. Reset my router also.

The TV can't find any of the multiple wifi networks that every other device I have can find.

Worked fine for 3 weeks, now it just times out when searching. Oddly, if I turn the TV on and quickly go into network setup it finds all the networks but after 2 seconds the screen disappears?

So annoying.

you find any solution to this? i need help

Hi I bought a Samsung "UE40ES6300" Smart Tv and for the last 3 weeks have tried to connect via the WiFi. Even stood the tv next to the router and still could not connect. I was about to go down the running network cable from upstairs to downstairs route when I spotted TP-LINK. Simple plug in and works fist time.

http://www.amazon.co.uk/TP-Link-PA411KIT-AV500-Powerline-Adapter/dp/B0084Y9N3O/ref=pd_ys_iyr_img

I have the same problem anyone can help please

any solution

i cant see any wireless and when i plug wired load and load and loading nothing happens!

This thread is that old. If you can't get something fixed in over a year you should return it.

Maybe you just tagged onto an old discussion? If so, create a new post with model # and if you called in, that transaction number.
Bob

Who the heck is Bob Proffitt? He's obviously not a very good reader. The thread is still relevant so the world knows that this is neither an old problem, nor a new one, but one that has been allowed to persist for far too long and there are no signs it's going away any time soon. It might make more sense if the thread was sorted from most recent to oldest - is there a way to do that?

To hulkmeister's point, you should not need an extended warranty from the retailer for a persistent manufacturer's defect, but it makes me glad I have one.

I will admit that, other than the wifi and the useless universal remote, it's a good enough TV that, if I had to do it again, I would buy it again. Who calls a remote "universal" when it cannot control the volume on anything other than the TV. Even my cable remote can control the volume on my non-wifi receiver. It would have been way cheaper to ship with one good remote instead of 2 inadequate ones and an expensive looking IR blaster, that still can't control volume.

Way Off topic.. Just a quick reply to Rob's comment"As an aside, these are not computers. They added a bunch of features but folk expected more. Can't blame folk for wanting the full PC experience on a TV."

Samsung promises an interactive TV experience which it can't deliver. The apps in the smart tv are ridiculously bad (which I did suspect, but didn't care). In case the apps really would work well, there would be no need for Apple TV gadget.

I hope some brand would make a smart TV that works as promised. Apple is lacking app store from it's appleTV gadget and samsung just doesn't deliver.

As you said, these are not computers.. therefore they really should make sure these things work. As game consoles are not computers either, the quality standard must be set higher with "home appliances".

I wasn't going to respond, but Bob's last comment about remotes was the kind of thinking that manufacturers use to make excuses for their failure, but it just isn't based on facts. Samsung failed their customers in a few areas that they could have EASILY gotten right, but I suspect Bob works for Samsung. Universal remotes have been around for a long time and with a simple 4 digit code, which is published by manufacturers, cable companies have been successfully supplying universal remotes for ages - even since the VCR days. Heck, you can buy one for 10 bucks at Walm. The fact that Samsung charged me enough for my TV to include 2 elaborate & expensive remotes and a fancy IR blaster that will gather dust for the next 5 years, when they could have supplied one that does it all is ludicrous. They could have invested the time & money in improving quality, customer satisfaction and loyalty. Instead they commodotize themselves.

To blame it on the customer saying they just want too much is silly. It it silly to expect something you pay $3,000 for to work? Don't call it a Smart TV if you're not there yet because it undermines your credibility. Deliver what you promise and you get a Brand that survives. Under-promise and over-deliver brings much more profit in the long haul.

The wifi on my es7000 worked fine for about 3 weeks, then one day it just stopped being able to see any wireless networks any more. Once or twice after a reboot it worked again, but eventually it was dead forever.

Samsung sent an engineer to my house, the TV Was still under warrantee and being a 46 inch they say its too be for me to ship it so the did a home visit (for free of course). Very good service.

The engineer turns up, he says he's seen this before but it's not very common. He took the back of the tv off, just a bunch of screws to access that. Then took the plastic surround off the back, about 20+ screws. That gave access to the wifi module which is situated centre bottom of the panel. Unclip a cable, remove module, put new module in and put it all back together. Works fine now. Whole job took about 10 minutes.

I don't know if it is possible to source those modules, but anyone who has basic skills and is not afraid to take their tv apart could fix this. Don't blame me if you kill your tv though, do it at your own risk.

I recently reset my router and re-named it. Now, my smart tv, turns itself off every time I go into the wifi settings to change the info... Of course, the warranty just expired and gonna cost a fortune to take it into shop... Any ideas? Thanks