Samsung forum: Samsung Smart TV - UE32D5520

by: AliH100 July 29, 2011 1:28 PM PDT

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Samsung Smart TV - UE32D5520

by AliH100 - 7/29/11 1:28 PM

I recently purchased (within the last month) a Samsung Smart TV UE32D5520RX and have had no problems with it.

Earlier today when the TV was switched on I was asked by the TV if I would like to install a new software update that was available for the TV, to which i promptly said 'ok'.

The install completed with no problems, and the TV was left on for about another 4 hours after the install and everything was fine, no problems what so ever.

I then turned off the TV as I was heading out. A few minutes after turning the TV off I realised I had forgotten to set a programme to record and promptly turned the TV back on again.

At this point the 'Samsung Smart TV' splash screen / loading screen came into view and about 5 seconds later the TV turned itself off.
The TV then turned itself on again, and again displayed the 'Samsung Smart TV' logo and again 5 seconds later the TV turned itself off and then on again. And so on and so on for many minutes until I finally turned the TV off at the plug.

Given my experience with things like Microsoft Windows it seems to me that the TV had got itself in a loop of trying to boot its software / firmware and failing miserabley at it.

The problem I now have is that two hours later, and after leaving the TV unplugged, etc. etc. the TV still will not 'load'. In fact i tried doing a manual install via a USB stick of the firmware (which I have downloaded from the Samsung website) but the TV does not stay powered long enough for it to find and boot the firware update on the USB stick.

The only thing that changed from when I turned the TV on this morning (when it worked) to when I turned it on this afternoon (and it did not work) was the software update in the middle.

So has Samsung's own software update broken my TV? And simply, how can this be fixed?

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