Samsung forum: UE40D7000LQ TV does not save network password, why?

What helped me was changing my password. My password had '=' in it. I changed to a number-only password and after that the problem disappeared and my password got saved.

The password, wifi SSID and such was suggested to be kept simple. A to Z, 0 to 9. Use other stuff at your own peril and choice. No one can guess that's it because such details are kept private and should always be so.

Thanks for sharing.

My password is 10 digits, simple and easy. When we first got our tv, I had no problems. Then one day a few weeks later, there was a message re a software upgrade from Samsung. Once I did that, bam, no more stored passwords. I'm going to try to change to the wpa2 if I can figure out how.
My keyboard on the back of the remote doesn't work either

Definitely a defect in my view. If that's busted, what other problems may be connected with that.

I was able to get the keyboard on the back of the remote to work by standing less than a foot away from the tv while synching it. I found this solution through the Samsung forum (not CNET).

I also have '=' in my password too! I hope that is the simple answer to this problem. Stupid question - How do I change my password?? I got my Cisco Linksys E-1000 router over a year ago, have never had a problem with it connecting automatically (until now), and don't remember how I got the password in the first place or how to change it. Same thing with changing to WPA2 from WEP. I have no clue what that means or how to do it. Thanks.

I am having the same exact problem with my new Samsung 'smart' tv (UN46C6900VF). It won't save the network settings. Frustrating! I have a high speed connection (5 bars) and a Cisco Linksys E-1000 wi-fi that works with everything (2 PS3s, computers, cell phones, etc. upstairs and downstairs) beautifully, but my tv won't save the password and I have to set up the network everytime I turn it back on. It does recognize my network and puts the password in automatically if I push a button on the front of my Linksys, but I don't want to go through network settings everytime. Unfortunately, I don't understand these acronyms like WEP, WPA2, AES, TKIP or any protocols. WHAT?? Please give this dufus step-by-step instructions that someone with no experience can understand. I just want to get my tv to do this automatically like my computer does. Thanks. This really is clearly a Samsung problem that should be addressed more easily. I have spent hours on this problem and am more confused than ever. Thanks for any assistance you can provide.

But I know folk that can visit homes and set it up for us.
Bob

I agree - had just the same issue of sammy smart tv dropped wireless settings on wep so as a result of this thread; just changed to wpa(auto) and bingo! everything works just fine and code remembered even when tv unplugged not just to standby. Thanks for taking the trouble to record your experiences with this guys.

It used to, but not today. WEP is cracked in under 2 minutes no matter what password.
WPA is cracked in a cloud computer in under a few hours and WPA2 is another cloud cracker but on average still 12 hours.

Because of this, it makes no difference what characters are used.
Bob

I have a buddy that has made too much money correcting that setting. Not all devices will work with that hidden. He gets about 120 to 199 per visit to undo old outdated security advice.
Bob

I had the same problem -- having to re-enter the stupid password and go through the entire network setup process every time I turned the TV on. My problems actually got worse -- the Samsung UN46D8000 couldn't find the network at all half the time. At first I thought this was related to a wireless Samsung subwoofer I had added to my system. I followed all the available advice. Updating the Samsung firmware did absolutely nothing. Switching the router from 2.4 to 5Ghz seemed to help for a few hours, but then the same problem returned. I spent at least six or eight hours troubleshooting the problem. What worked for me was a very simple change to my Asus AC66U router: switching the wireless mode setting from Auto (N plus Legacy) to N Only. Now the Samsung finds the network without any problems, and connects automatically without my having to re-enter the password every time. Personally, I consider this a flaw in the Samsung TV, not the router. Every other device in the house connects to the router flawlessly under the Auto settings (at last count, there were 20 devices connected). Only the Samsung "Smart" TV had a problem with that setting. And it wasn't even smart enough to deliver an error message that might buy you a clue as to what the problem was. In any case, check your Wireless Mode, and if it is set to Auto, try setting it to something else.