Samsung forum: Samsung Smart TV Wireless Keyboard

Hi,

it would be really very nice to get the possibility to connect a wireless keyboard to the new D-Series TV
e.g. D8000. Wifi or bluetooth

or at least via USB

My Samsung Galaxy S2 doest offer a KEYBOARD functionality via the remote app of samsung.
WHY NOT?

regards

I bought my D6600 a few weeks ago and was massively disappointed about the lack of keyboard support for internet browsing. However it seems that LG has exactly the same problem. No support for generic USB keyboards.

It seems that the TV manufacturers are primary focused on the app and consuming media approach where do are not using your tv to type emails etc. Which is a pity because next years model will probably support that

Since this is my first flatscreen (non-CRT TV) purchase (I own 4 CRT's throughout the house), my next purchasing decision is going to be based on which manufacturer attempts to introduce this support sooner.

I've already accepted that despite a massive amount of my hard earned cash (ZAR20 000) for the 46inch 3D model, this isnt going to support the type of internet usage i had envisaged. I'll pay the exhorbitant cost (ZAR1000) for the Samsung QWERTY remote eventually when I've given up other avenues

DucatiRacer,

Noted and forwarded.

Thanks for your input, and feedback.

--HDTech

Online Brand Ambassador

- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET

Just bought the UN46D8000YF, Great picture but to move the curser when on the internet is impossible.
To have such a sophisticated, thin and advanced piece of electronic equipment without the proper means to move around the screen and select items with a wireless mouse is very short sighted.

I'm sure Samsung would be able to provide a software up date to those of us that need to properly navigate the internet. Though the TV was a substantial investment I wouldn't mind paying for a wireless accessory.

Any suggestions to improve the situation is welcomed.

Thank you,

Stan

mrtoad69,

Fellas, I'll be happy to escalate these issues. And work towards a solution that makes you happy. Believe me when I say I'd love to earn your future business.

However, let's not designate something "a design flaw" just because it doesn't have functionality that you believe would improve the interface.

Let's continue to recognize this as what it is: a product offering that has come a significantly long way from last year's models with tons of improvements and enhancements that weren't available in last year's versions
.
With that, I'll be sending your comments and requests to the appropriate departments.

--HDTech

Online Brand Ambassador

- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET

DucatiRacer,
<div>
I asked it as a courtesy. It wasn't a requirement. Just a request.
</div>
I didn't disagree with the points you made. In fact, your entire first post was well delivered, made some great points and was logical and organized. I'll continue to send these up, and make your voices heard.

You didn't need to make an accusation to get your point across, which was my point. I appreciate that.

--HDTech

Online Brand Ambassador

- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET

I respectfully disagree Sir. It is is a design flaw. The mouse and the keyboard are the essential parts of any computer system. More so when you are web browsing. The mini keyboard supplied with the smart TV, is very much lacking. I agree that there are other good functions to this product. But I feel Samsung dropped the ball on this feature of it. I am prepared to forgive this failure if Samsung will take priority in getting a full size wireless keyboard with mouse or touch pad features, on the market as soon as possible. we all make mistakes!!!!!

No I don't expect a pc experience, I expert a different experience. My Mom likes to see pictures of my grandson that are posted on Facebook by my daughter, we normally hudle around my phone or my iPad. Using the smart TV is a perfect way for me to sit with her and have her enjoy the Facebook experience, she gets thrilled and as a result so do I. To use Facebook just logging on th firt time was difficult and frustrating, new technology shouln't be that way. If anyone has tracked the success of Apple it is because the user experience of their products is exceptional. I think Samsung did not have a "design flaw" they had a vision flaw. There is no doubt they can do any design they want to do. I love the smart TV but it has an app called Facebook that works best with a good keyboard . I see there is a new voice control device in the works but there needs to be a keyboard. I am also wondering why anyone at Samsung would need to defend their design. Learning from customers is "smart".

Dear Samsung



<div>Please reconsider your
position on this issue.

</div>
<div>I have recently bought
the Samsung UE46D6505, and I am very fond of this great television.

</div>
<div>The smart hub is a nice
feature, as is the access to the internet using the browser, YouTube, Picasa
and so on.

</div>
<div>However, the remote
control is very slow and difficult to use as a keyboard, and the pointing feature
is almost impossible to use.

</div><div>I have a pc, and do not
intent to replace it with my new TV-set.

</div>
<div>The usability of this
fine TV would increase substantially if I could use an ordinary qwerty-keyboard
and a mouse.

</div>
<div>I am no expert, but it
seems as if the TV includes quite a lot of Google-software, and this should
allow you to develop something like a firmware update, making it possible to
use a USB or, even better, a wifi-keyboard.

</div>
<div>Your fine TV deserves these
features.
</div>

The aren't here for your convenience.
I recently discovered that personal video recording (PVR) also has several restrictions. Some people started to install a user-developed widget called SamyGo. So, here we have a half-finished product line, and we can start to develop ur own solutions to use the full capabilities of these "smart" TV-sets. The developers paid by Samsung are OK, they enjoy their salary and can go for surfing to the Hawaian islands.

Just connecting a USB keyboard or a mouse will not help. Maybe the SamyGo widget will allow this, but I uninstalled after all, because it has many risks. You can even make your TV unusable without any possibility of repair.

I have an old Macally iKey keyboard and a Logitech mouse plugged into it. I plugged the keyboard into the USB port, marked HDD 5V 1A if this means anything, on the TV. I went to the Microsoft browser page. The TV pops up with the new device being plugged in pop up square and asked if I want to make changes to the keyboard. I click on no. Then a grey virtual keyboard appears on the screen. I don't use that one. I click on the search rectangle with the mouse, and then the keyboard keys start working. They don't work if you don't click on the entry point in the rectangle with the mouse. Voila, it works for me. Don't ask me why it works, though.

Dear Samsung,

I also purchased the D6600 Smart TV and would love a wireless keyboard and mouse. I think an off the self Bluetooth keyboard and mouse will do wonders at minimum expense to Samsung.

Here a few example of low cost products:

1. Kaiser Baas BT-100 Bluetooth Mini Keyboard.

2. Rii Tek Mini Bluetooth Wireless Keyboard with Touch Pad Combo - Laser Pointer - Works with iPad

I look forward to your feedback.

First, I understand this flame is not supposed to be directed towards you, please pass it on. I know your job is to reply to "community posts", so don't take it personally.

But...

It is more than ridiculous to not include the keyboard drivers or HID stack to your BT drivers. They are available, you don't even have to do a single line of "development" maybe some testing to ensure the BT does not mix up the connection to the 3D glasses, but there is simply NO EXCUSE to not having a USB keyboard capability. Hint: I will not be buying the stupid 175 dollar "keyboard" and I am pretty sure that even at this high price it's not really worth bothering to sell one. You can already use an Android tablet or phone to get a querty keyboard through wifi, so it's not like the cat isn't out of the bag already.

Just ask the techies to make an effort one afternoon, and the marketing people to stop being so limited. You can do it, others could as well. I really appreciate Samsung products of late, but this trend to f. with customers (see skype camera issue as well) is not a good idea.

Have a nice day, regadless!